Refund Policy

30-Day Money Back Guarantee

We want you to love your DriftCraft rug. If you're not completely satisfied for any reason, we offer a full refund within 30 days of your purchase — no questions asked.

How to Request a Refund

Email ascendmarkets@gmail.com with your order number. Refunds are processed within 3–5 business days to your original payment method.

Damaged or Defective Items

If your item arrives damaged, contact us with a photo and we'll send a replacement at no charge.